x111c Privacy Policy – How We Handle Your Personal Data

1. Introduction

This Privacy Policy describes how x111c collects, uses, stores, and protects personal information when you use the x111c platform at x111c.onl. The platform provides online gaming services including slots, live casino, table games, and sports betting covering cricket, football, and esports, with all transactions handled in PKR.

By registering an account at x111c, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not register or use the platform.

2. Data We Collect

x111c collects personal information at different stages of your interaction with the platform. The types of data we collect are outlined below.

2.1 Registration Data

When you create an account at x111c, we collect:

• Full name
• Date of birth (for age verification purposes)
• Email address
• Mobile phone number
• Preferred currency and account settings

2.2 Verification Data

To comply with our age verification and identity confirmation obligations, we may request:

• A copy of a government-issued identity document such as a national ID card or passport
• Proof of address
• Selfie or photo verification where required

2.3 Transaction Data

We collect records of deposits and withdrawals including transaction amounts in PKR, dates, payment method type (e.g. JazzCash, Easypaisa, Raast, bank transfer), and transaction status. Full payment credentials are not stored in their complete form on x111c servers.

2.4 Usage and Technical Data

When you browse and use the platform, we automatically collect certain technical data including:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and features used
• Session duration and frequency of visits
• Game history and betting activity tied to your account

3. How We Use Your Data

x111c uses the personal data collected for the following purposes:

• Account management: Creating, maintaining, and administering your x111c account, including processing login requests and account updates.
• Transaction processing: Handling deposits and withdrawals in PKR through supported payment methods including JazzCash, Easypaisa, Raast, and bank transfer.
• Age and identity verification: Confirming that users meet the 18+ age requirement before gaining full platform access.
• Fraud prevention and security: Detecting and investigating suspicious activity, unauthorised access attempts, and potential Terms violations.
• Customer support: Responding to account queries, payment issues, and game-related concerns raised through our support channels.
• Platform improvement: Analysing usage patterns to improve game selection, payment flows, mobile performance, and overall user experience.
• Responsible gaming: Monitoring account activity to support responsible gaming tools such as deposit limits and self-exclusion requests.
• Communications: Sending account-related notifications, promotional updates (where you have opted in), and important platform announcements.

4. Payment Data and PKR Transactions

x111c takes the security of financial data particularly seriously given that deposits and withdrawals involve real money in PKR. When you deposit via JazzCash, Easypaisa, Raast, or bank transfer, the transaction is processed through the respective payment provider's secure infrastructure. x111c receives confirmation of the payment outcome but does not store your full mobile wallet credentials or bank account details in retrievable form.

Transaction records — including amounts, dates, and payment method types — are retained on file as part of your account history. These records serve as a reference for support queries, dispute resolution, and verification purposes.

5. Data Sharing and Third Parties

x111c does not sell, rent, or trade your personal data to external advertisers, data brokers, or marketing platforms. Your information is only shared in the following limited circumstances:

• Payment processors: Data necessary to process your PKR deposits and withdrawals is shared with the relevant payment provider (JazzCash, Easypaisa, Raast, or your bank). This is strictly limited to the data needed to complete the transaction.
• Game providers: Where technically required, your account session token may be shared with our game provider partners to load games within the platform. Game providers do not receive your full identity details.
• Legal compliance: x111c may disclose personal data if required to do so by a lawful authority, court order, or applicable legal obligation. We will only do this to the minimum extent necessary and where legally required.
• Security and fraud prevention: In cases of suspected fraudulent activity, we may share relevant data with security partners or professional investigators to protect the platform and its users.
• Service providers: We work with carefully selected technology service providers who assist in running the platform, such as hosting, analytics, and customer support tools. These providers are bound by data processing agreements and may only use your data as directed by x111c.

6. Cookies and Tracking

x111c uses cookies and similar technologies to make the platform work smoothly and to understand how players interact with the site. A cookie is a small text file stored by your browser when you visit a website.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. Without these, the platform cannot operate.
• Performance cookies: Used to collect anonymous information about how pages are accessed and which features are used most. This helps us improve the platform's speed and usability.
• Preference cookies: Remember your settings such as language preferences and default game categories so you don't need to reset them every visit.

You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent certain platform functions from working correctly, including maintaining your login session. No third-party advertising or tracking cookies are placed on x111c without a legitimate operational reason.

7. Data Retention

x111c retains personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal obligations, resolve disputes, and handle any outstanding support or compliance matters. The following general retention principles apply:

• Account data is retained for the duration of your registration plus a minimum period after account closure to comply with applicable record-keeping requirements.
• Transaction records are retained for at least five years from the date of each transaction as standard accounting and compliance practice.
• Verification documents are retained for a period required by our identity verification obligations and are securely destroyed when no longer needed.
• Marketing data is deleted promptly upon opt-out request.

When data is no longer required, it is either securely deleted or anonymised so that it can no longer be linked back to you personally.

8. Security Measures

x111c implements a range of technical and organisational security measures to protect personal data from unauthorised access, loss, or disclosure:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage for sensitive account and verification data
• Restricted internal access — only staff with a legitimate operational need can access personal account data
• Regular security reviews and monitoring of platform infrastructure
• Secure session management with automatic timeout after periods of inactivity

While we maintain high security standards, no online platform can offer a 100% guarantee against all possible threats. We encourage all players to use strong, unique passwords for their x111c accounts and to contact support immediately if they suspect any unauthorised activity.

9. Your Privacy Rights

As a registered user of x111c, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your request and account details for verification.

Requests are handled within a reasonable timeframe. For requests involving data deletion or access, identity verification may be required before we can process the request. This is to ensure that personal data is only disclosed or deleted at the legitimate account holder's request.

10. Minors and Age Protection

x111c is strictly an 18+ platform. We do not knowingly collect or process personal data from individuals under 18 years of age. If it comes to our attention that an account has been registered by someone under 18, the account will be closed immediately and any collected data related to that account will be deleted or anonymised, with deposits returned where possible.

If you believe a minor has registered on x111c, please contact our support team immediately with the details so we can investigate and take appropriate action.

11. Changes to This Privacy Policy

x111c may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When updates are made, the revised policy will be published on this page with an updated effective date shown at the top.

For changes that materially affect how we handle your data, we will make reasonable efforts to notify registered users through their registered email address or via an in-platform notification. Continued use of x111c after a policy update constitutes acceptance of the revised terms.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your information has been handled, please get in touch with our support team. We take privacy queries seriously and will respond promptly.

For further reading on how x111c handles your account, please also review our Terms and Conditions and Responsible Gaming pages.